Support Worker

Key Responsibilities:

• Providing high-quality emotional and practical support to young adults aged 16–18.

• Managing and de-escalating challenging behaviors effectively and compassionately.

• Supporting individuals with mental health challenges, encouraging positive coping mechanisms.

• Assisting with life-skills development, budgeting, education, and daily routines.

• Maintaining detailed shift logs and support plans.

Requirements:

• Previous experience working with adolescents (16–18) or vulnerable young people.

• Experience handling challenging behavior and a solid understanding of youth mental health.

• Strong communication, de-escalation, and active listening skills.

• NVQ Level 3 in Health and Social Care / Children & Young People (desirable, but relevant experience is key).